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Files/Folder not Refreshing


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#1 Diego

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Posted 19 October 2010 - 12:05 AM

I have seen some topics about this, but none of them resolved the issue, so here is mine:
http://www.4shared.c...n/smartftp.html

It's a SWF file with the issue filmed.
thank you

#2 mb

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Posted 19 October 2010 - 12:06 AM

Post your system information from the menu: Help->About System Information dialog here.

#3 mb

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Posted 19 October 2010 - 12:10 AM

I think you are affected by the same problem others users have been reporting: A buggy software firewall / antivirus product prevents shell notifications from being delivered to SmartFTP. Solution: Uninstall your software firewall and antivirus product. If you are looking for a free antivirus product that works, use Microsoft Security Essentials and upgrade to Windows 7 for the firewall feature.

#4 Diego

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Posted 21 October 2010 - 12:43 AM

Here you go:

+- System -----------------------------
Microsoft Windows 7 Ultimate Edition
(Build 7600)

CPU Speed : 2935 MHz
Total Memory : 4095 MB
Free Memory : 2413 MB

+- SmartFTP ---------------------------
Version : 4.0.1112.0
Time Stamp : 2010-05-12 20:09:42
Platform : x86
Id : 000000001
Maintenance : 2015-01-01
Days in use : 10

+- Language ---------------------------
en-US

+- Internet Explorer ------------------
Version : 8.0.7600.16385

+- Winsock ----------------------------
Winsock : 2.2

#5 Diego

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Posted 21 October 2010 - 12:44 AM

And it's the same problem others users were having: A buggy software firewall / antivirus product prevents shell notifications from being delivered to SmartFTP. Solution: Uninstall your software firewall and antivirus product. If you are looking for a free antivirus product that works, use Microsoft Security Essentials and upgrade to Windows 7 for the firewall feature.

I'm using Kaspersky.
Thanks

#6 mb

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Posted 21 October 2010 - 01:05 AM

Please install the latest version:
http://www.smartftp.com/download

And purchase a license key instead of using an illegal/cracked version of our product.




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