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#1 lulu51

lulu51
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Posted 01 August 2010 - 09:56 AM

Bonjour


impossible de tranferer un fichier soit du serveur soit du pc

+- SmartFTP ---------------------------
Version : 4.0.1130.0
Time Stamp : 2010-07-28 00:44:12
Platform : x86





[11:51:36] 215 UNIX Type: L8
[11:51:36] Type de serveur détecté: UNIX
[11:51:36] RTT: 44.191 ms
[11:51:36] FEAT
[11:51:36] 211-Extensions supported:
[11:51:36] EPRT
[11:51:36] IDLE
[11:51:36] MDTM
[11:51:36] SIZE
[11:51:36] REST STREAM
[11:51:36] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[11:51:36] MLSD
[11:51:36] AUTH TLS
[11:51:36] PBSZ
[11:51:36] PROT
[11:51:36] ESTA
[11:51:36] PASV
[11:51:36] EPSV
[11:51:36] SPSV
[11:51:36] ESTP
[11:51:36] 211 End.
[11:51:36] Logiciel serveur détecté: PureFTPd
[11:51:36] PWD
[11:51:36] 257 "/" is your current location
[11:51:36] CWD /public_html/perso
[11:51:36] 250 OK. Current directory is /public_html/perso
[11:51:36] PWD
[11:51:36] 257 "/public_html/perso" is your current location
[11:51:36] Remote file exist check: "chemin.php".
[11:51:36] MLST chemin.php
[11:51:36] 550 Can't check for file existence
[11:51:36] Transfer failed.
[11:51:36] Operation End



[11:47:56] 230 OK. Current restricted directory is /
[11:47:56] SYST
[11:47:56] 215 UNIX Type: L8
[11:47:56] Type de serveur détecté: UNIX
[11:47:56] RTT: 45.027 ms
[11:47:56] FEAT
[11:47:57] 211-Extensions supported:
[11:47:57] EPRT
[11:47:57] IDLE
[11:47:57] MDTM
[11:47:57] SIZE
[11:47:57] REST STREAM
[11:47:57] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[11:47:57] MLSD
[11:47:57] AUTH TLS
[11:47:57] PBSZ
[11:47:57] PROT
[11:47:57] ESTA
[11:47:57] PASV
[11:47:57] EPSV
[11:47:57] SPSV
[11:47:57] ESTP
[11:47:57] 211 End.
[11:47:57] Logiciel serveur détecté: PureFTPd
[11:47:57] PWD
[11:47:57] 257 "/" is your current location
[11:47:57] CWD /public_html/perso
[11:47:57] 250 OK. Current directory is /public_html/perso
[11:47:57] PWD
[11:47:57] 257 "/public_html/perso" is your current location
[11:47:57] TYPE A
[11:47:57] 200 TYPE is now ASCII
[11:47:57] PORT 192,168,1,4,200,199
[11:47:57] 200 PORT command successful
[11:47:57] MLSD
[11:47:57] 150 Connecting to port 51399
[11:47:57] 226-Options: -a -l
[11:47:57] 226 2 matches total
[11:47:57] 212 octets transférés. (N/A/s) (0 ms)
[11:48:28] NOOP
[11:48:28] 200 Zzz...
[11:48:58] NOOP
[11:48:58] 200 Zzz...
[11:49:29] NOOP
[11:49:29] 200 Zzz...
[11:49:59] NOOP
[11:49:59] 200 Zzz...
[11:50:30] NOOP
[11:50:30] 200 Zzz...
[11:51:00] NOOP
[11:51:00] 200 Zzz...
[11:51:31] NOOP
[11:51:31] 200 Zzz...
[11:51:35] MLST chemin.php
[11:51:35] 550 Can't check for file existence
[11:51:35] L'opération a été ajoutée à la file de transfert. Vérifiez la file de transfert pour voir son état.
[11:51:36] MLST chemin.php
[11:51:36] 550 Can't check for file existence
[11:52:06] MLST chemin.php
[11:52:06] 550 Can't check for file existence
[11:52:36] MLST chemin.php
[11:52:36] 550 Can't check for file existence
[11:53:06] MLST chemin.php
[11:53:06] 550 Can't check for file existence
[11:53:36] MLST chemin.php
[11:53:36] 550 Can't check for file existence
[11:54:06] MLST chemin.php
[11:54:06] 550 Can't check for file existence

#2 mb

mb

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Posted 01 August 2010 - 11:13 AM

Please post the transfer log. To get it double click the file in the transfer queue window.

#3 lulu51

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Posted 01 August 2010 - 11:33 AM

j ai cache mes codes

[13:26:51] SmartFTP v4.0.1130.0
[13:26:51] Résolution du nom d'hôte "wwwwww"
[13:26:51] Connexion à 91.121.xxx xxxx Port: 21
[13:26:51] Connecté à xxxxx0.com.
[13:26:51] 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
[13:26:51] 220-You are user number 1 of 50 allowed.
[13:26:51] 220-Local time is now 13:26. Server port: 21.
[13:26:51] 220 You will be disconnected after 15 minutes of inactivity.
[13:26:51] USER ppcabout
[13:26:51] 331 User ppcabout OK. Password required
[13:26:51] PASS (caché)
[13:26:51] 230-User ppcabout has group access to: ppcabout
[13:26:51] 230 OK. Current restricted directory is /
[13:26:51] SYST
[13:26:51] 215 UNIX Type: L8
[13:26:51] Type de serveur détecté: UNIX
[13:26:51] RTT: 43.865 ms
[13:26:51] FEAT
[13:26:51] 211-Extensions supported:
[13:26:51] EPRT
[13:26:51] IDLE
[13:26:51] MDTM
[13:26:51] SIZE
[13:26:51] REST STREAM
[13:26:51] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[13:26:51] MLSD
[13:26:51] AUTH TLS
[13:26:51] PBSZ
[13:26:51] PROT
[13:26:51] ESTA
[13:26:51] PASV
[13:26:51] EPSV
[13:26:51] SPSV
[13:26:51] ESTP
[13:26:51] 211 End.
[13:26:51] Logiciel serveur détecté: PureFTPd
[13:26:51] PWD
[13:26:51] 257 "/" is your current location
[13:26:51] TYPE A
[13:26:51] 200 TYPE is now ASCII
[13:26:51] PORT 192,168,1,4,204,55
[13:26:51] 200 PORT command successful
[13:26:51] MLSD
[13:26:52] 150 Connecting to port 52279
[13:26:52] 226-Options: -a -l
[13:26:52] 226 34 matches total
[13:26:52] 3854 octets transférés. (N/A/s) (0 ms)
[13:26:52] TYPE I
[13:26:52] 200 TYPE is now 8-bit binary
[13:26:52] SIZE access-logs
[13:26:52] 550 I can only retrieve regular files
[13:26:52] CWD /access-logs
[13:26:52] 250 OK. Current directory is /access-logs
[13:26:52] PWD
[13:26:52] 257 "/access-logs" is your current location
[13:26:52] CWD /
[13:26:52] 250 OK. Current directory is /
[13:26:52] PWD
[13:26:52] 257 "/" is your current location
[13:26:52] SIZE www
[13:26:52] 550 I can only retrieve regular files
[13:26:52] CWD /www
[13:26:52] 250 OK. Current directory is /www
[13:26:52] PWD
[13:26:52] 257 "/www" is your current location
[13:27:05] CWD /public_html
[13:27:05] 250 OK. Current directory is /public_html
[13:27:05] PWD
[13:27:05] 257 "/public_html" is your current location
[13:27:05] TYPE A
[13:27:06] 200 TYPE is now ASCII
[13:27:06] PORT 192,168,1,4,204,56
[13:27:06] 200 PORT command successful
[13:27:06] MLSD
[13:27:06] 150 Connecting to port 52280
[13:27:06] 226-Options: -a -l
[13:27:06] 226 75 matches total
[13:27:06] 8625 octets transférés. (N/A/s) (0 ms)
[13:27:37] NOOP
[13:27:37] 200 Zzz...
[13:28:07] NOOP
[13:28:07] 200 Zzz...
[13:28:38] NOOP
[13:28:38] 200 Zzz...
[13:29:08] NOOP
[13:29:08] 200 Zzz...
[13:29:33] CWD /public_html/perso
[13:29:33] 250 OK. Current directory is /public_html/perso
[13:29:33] PWD
[13:29:33] 257 "/public_html/perso" is your current location
[13:29:33] MLST chemin.php
[13:29:33] 550 Can't check for file existence
[13:29:33] L'opération a été ajoutée à la file de transfert. Vérifiez la file de transfert pour voir son état.
[13:29:34] MLST chemin.php
[13:29:34] 550 Can't check for file existence
[13:30:04] MLST chemin.php
[13:30:04] 550 Can't check for file existence




[13:33:04] MLST chemin.php
[13:33:04] 550 Can't check for file existence
[13:33:04] Transfer failed.
[13:33:04] Operation End
[13:33:34] Operation Begin
[13:33:34] Remote file exist check: "chemin.php".
[13:33:34] MLST chemin.php
[13:33:34] 550 Can't check for file existence
[13:33:34] Transfer failed.
[13:33:34] Operation End
[13:34:04] Operation Begin
[13:34:04] Remote file exist check: "chemin.php".
[13:34:04] MLST chemin.php
[13:34:04] 550 Can't check for file existence
[13:34:04] Transfer failed.
[13:34:04] Operation End
[13:34:34] Operation Begin
[13:34:35] Remote file exist check: "chemin.php".
[13:34:35] MLST chemin.php
[13:34:35] 550 Can't check for file existence
[13:34:35] Transfer failed.
[13:34:35] Operation End

Edited by lulu51, 01 August 2010 - 11:35 AM.


#4 lulu51

lulu51
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  • 7 posts

Posted 01 August 2010 - 11:44 AM

[13:29:33] Operation Begin
[13:29:33] Résolution du nom d'hôte "wwwwwwww.com"
[13:29:33] Connexion à 91.121.xxxxxx Port: 21
[13:29:33] Connecté à wwwwwww.com.
[13:29:33] 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
[13:29:33] 220-You are user number 2 of 50 allowed.
[13:29:33] 220-Local time is now 13:29. Server port: 21.
[13:29:33] 220 You will be disconnected after 15 minutes of inactivity.
[13:29:33] USER ppcabout
[13:29:33] 331 User ppcabout OK. Password required
[13:29:33] PASS (caché)
[13:29:34] 230-User ppcabout has group access to: ppcabout
[13:29:34] 230 OK. Current restricted directory is /
[13:29:34] SYST
[13:29:34] 215 UNIX Type: L8
[13:29:34] Type de serveur détecté: UNIX
[13:29:34] RTT: 43.674 ms
[13:29:34] FEAT
[13:29:34] 211-Extensions supported:
[13:29:34] EPRT
[13:29:34] IDLE
[13:29:34] MDTM
[13:29:34] SIZE
[13:29:34] REST STREAM
[13:29:34] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[13:29:34] MLSD
[13:29:34] AUTH TLS
[13:29:34] PBSZ
[13:29:34] PROT
[13:29:34] ESTA
[13:29:34] PASV
[13:29:34] EPSV
[13:29:34] SPSV
[13:29:34] ESTP
[13:29:34] 211 End.
[13:29:34] Logiciel serveur détecté: PureFTPd
[13:29:34] PWD
[13:29:34] 257 "/" is your current location
[13:29:34] CWD /public_html/perso
[13:29:34] 250 OK. Current directory is /public_html/perso
[13:29:34] PWD
[13:29:34] 257 "/public_html/perso" is your current location
[13:29:34] Remote file exist check: "chemin.php".
[13:29:34] MLST chemin.php
[13:29:34] 550 Can't check for file existence
[13:29:34] Transfer failed.
[13:29:34] Operation End
[13:30:04] Operation Begin
[13:30:04] Remote file exist check: "chemin.php".
[13:30:04] MLST chemin.php
[13:30:04] 550 Can't check for file existence
[13:30:04] Transfer failed.
[13:30:04] Operation End
[13:30:34] Operation Begin
[13:30:34] Remote file exist check: "chemin.php".
[13:30:34] MLST chemin.php
[13:30:34] 550 Can't check for file existence
[13:30:34] Transfer failed.
[13:30:34] Operation End
[13:31:04] Operation Begin
[13:31:04] Remote file exist check: "chemin.php".
[13:31:04] MLST chemin.php
[13:31:04] 550 Can't check for file existence
[13:31:04] Transfer failed.
[13:31:04] Operation End
[13:31:34] Operation Begin
[13:31:34] Remote file exist check: "chemin.php".
[13:31:34] MLST chemin.php
[13:31:34] 550 Can't check for file existence
[13:31:34] Transfer failed.
[13:31:34] Operation End
[13:32:04] Operation Begin
[13:32:04] Remote file exist check: "chemin.php".
[13:32:04] MLST chemin.php
[13:32:04] 550 Can't check for file existence
[13:32:04] Transfer failed.
[13:32:04] Operation End
[13:32:34] Operation Begin
[13:32:34] Remote file exist check: "chemin.php".
[13:32:34] MLST chemin.php
[13:32:34] 550 Can't check for file existence
[13:32:34] Transfer failed.
[13:32:34] Operation End
[13:33:04] Operation Begin
[13:33:04] Remote file exist check: "chemin.php".
[13:33:04] MLST chemin.php
[13:33:04] 550 Can't check for file existence
[13:33:04] Transfer failed.
[13:33:04] Operation End
[13:33:34] Operation Begin
[13:33:34] Remote file exist check: "chemin.php".
[13:33:34] MLST chemin.php
[13:33:34] 550 Can't check for file existence
[13:33:34] Transfer failed.
[13:33:34] Operation End
[13:34:04] Operation Begin
[13:34:04] Remote file exist check: "chemin.php".
[13:34:04] MLST chemin.php
[13:34:04] 550 Can't check for file existence
[13:34:04] Transfer failed.
[13:34:04] Operation End
[13:34:34] Operation Begin
[13:34:35] Remote file exist check: "chemin.php".
[13:34:35] MLST chemin.php
[13:34:35] 550 Can't check for file existence
[13:34:35] Transfer failed.
[13:34:35] Operation End
[13:35:05] Operation Begin
[13:35:05] Remote file exist check: "chemin.php".
[13:35:05] MLST chemin.php
[13:35:05] 550 Can't check for file existence
[13:35:05] Transfer failed.
[13:35:05] Operation End
[13:35:35] Operation Begin
[13:35:35] Remote file exist check: "chemin.php".
[13:35:35] MLST chemin.php
[13:35:35] 550 Can't check for file existence
[13:35:35] Transfer failed.
[13:35:35] Operation End
[13:36:05] Operation Begin
[13:36:05] Remote file exist check: "chemin.php".
[13:36:05] MLST chemin.php
[13:36:05] 550 Can't check for file existence
[13:36:05] Transfer failed.
[13:36:05] Operation End
[13:36:35] Operation Begin
[13:36:35] Remote file exist check: "chemin.php".
[13:36:35] MLST chemin.php
[13:36:35] 550 Can't check for file existence
[13:36:35] Transfer failed.
[13:36:35] Operation End
[13:37:05] Operation Begin
[13:37:05] Remote file exist check: "chemin.php".
[13:37:05] MLST chemin.php
[13:37:05] 550 Can't check for file existence
[13:37:05] Transfer failed.
[13:37:05] Operation End
[13:37:35] Operation Begin
[13:37:35] Remote file exist check: "chemin.php".
[13:37:35] MLST chemin.php
[13:37:35] 550 Can't check for file existence
[13:37:35] Transfer failed.
[13:37:35] Operation End
[13:38:05] Operation Begin
[13:38:05] Remote file exist check: "chemin.php".
[13:38:05] MLST chemin.php
[13:38:05] 550 Can't check for file existence
[13:38:05] Transfer failed.
[13:38:05] Operation End
[13:38:35] Operation Begin
[13:38:35] Remote file exist check: "chemin.php".
[13:38:35] MLST chemin.php
[13:38:35] 550 Can't check for file existence
[13:38:35] Transfer failed.
[13:38:35] Operation End
[13:39:05] Operation Begin
[13:39:05] Remote file exist check: "chemin.php".
[13:39:05] MLST chemin.php
[13:39:05] 550 Can't check for file existence
[13:39:05] Transfer failed.
[13:39:05] Operation End
[13:39:35] Operation Begin
[13:39:35] Remote file exist check: "chemin.php".
[13:39:35] MLST chemin.php
[13:39:35] 550 Can't check for file existence
[13:39:35] Transfer failed.
[13:39:35] Operation End
[13:40:05] Operation Begin
[13:40:05] Remote file exist check: "chemin.php".
[13:40:05] MLST chemin.php
[13:40:05] 550 Can't check for file existence
[13:40:05] Transfer failed.
[13:40:05] Operation End
[13:40:35] Operation Begin
[13:40:35] Remote file exist check: "chemin.php".
[13:40:35] MLST chemin.php
[13:40:36] 550 Can't check for file existence
[13:40:36] Transfer failed.
[13:40:36] Operation End
[13:41:06] Operation Begin
[13:41:06] Remote file exist check: "chemin.php".
[13:41:06] MLST chemin.php
[13:41:06] 550 Can't check for file existence
[13:41:06] Transfer failed.
[13:41:06] Operation End
[13:41:36] Operation Begin
[13:41:36] Remote file exist check: "chemin.php".
[13:41:36] MLST chemin.php
[13:41:36] 550 Can't check for file existence
[13:41:36] Transfer failed.
[13:41:36] Operation End
[13:42:06] Operation Begin
[13:42:06] Remote file exist check: "chemin.php".
[13:42:06] MLST chemin.php
[13:42:06] 550 Can't check for file existence
[13:42:06] Transfer failed.
[13:42:06] Operation End
[13:42:36] Operation Begin
[13:42:36] Remote file exist check: "chemin.php".
[13:42:36] MLST chemin.php
[13:42:36] 550 Can't check for file existence
[13:42:36] Transfer failed.
[13:42:36] Operation End

#5 mb

mb

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Posted 01 August 2010 - 12:08 PM

The file does not exist on the server, therefore you cannot download it. Remove all the files from the transfer queue. Then try again.

#6 lulu51

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Posted 01 August 2010 - 12:26 PM

The file does not exist on the server, therefore you cannot download it. Remove all the files from the transfer queue. Then try again.


??????
je veux transferer le fichier de mon PC vers le serveur
le fichier existe sur le PC

#7 mb

mb

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Posted 01 August 2010 - 12:29 PM

Try it with the English version of SmartFTP: menu: Tools->Settings. Then go to the Interface->Language dialog and change the language to English. Then restart SmartFTP and try again.

#8 lulu51

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Posted 01 August 2010 - 12:34 PM

cela ne marche pas

hosting Mavenhosting > cpanel




[14:31:52] 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
[14:31:52] 220-You are user number 3 of 50 allowed.
[14:31:52] 220-Local time is now 14:32. Server port: 21.
[14:31:52] 220 You will be disconnected after 15 minutes of inactivity.
[14:31:52] USER ppcabout
[14:31:52] 331 User ppcabout OK. Password required
[14:31:52] PASS (hidden)
[14:31:54] 230-User ppcabout has group access to: ppcabout
[14:31:54] 230 OK. Current restricted directory is /
[14:31:54] SYST
[14:31:54] 215 UNIX Type: L8
[14:31:54] Detected Server Type: UNIX
[14:31:54] RTT: 44.490 ms
[14:31:54] FEAT
[14:31:54] 211-Extensions supported:
[14:31:54] EPRT
[14:31:54] IDLE
[14:31:54] MDTM
[14:31:54] SIZE
[14:31:54] REST STREAM
[14:31:54] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[14:31:54] MLSD
[14:31:54] AUTH TLS
[14:31:54] PBSZ
[14:31:54] PROT
[14:31:54] ESTA
[14:31:54] PASV
[14:31:54] EPSV
[14:31:54] SPSV
[14:31:54] ESTP
[14:31:54] 211 End.
[14:31:54] Detected Server Software: PureFTPd
[14:31:54] PWD
[14:31:54] 257 "/" is your current location
[14:31:54] CWD /public_html/perso
[14:31:54] 250 OK. Current directory is /public_html/perso
[14:31:54] PWD
[14:31:54] 257 "/public_html/perso" is your current location
[14:31:54] Remote file exist check: "chemin.php".
[14:31:54] MLST chemin.php
[14:31:54] 550 Can't check for file existence
[14:31:54] Transfer failed.


Statut : Connecté
Statut : Démarrage de l'envoi de C:\DATA\Boutique\avoir\chemin.php
Commande : CWD /public_html/perso
Réponse : 250 OK. Current directory is /public_html/perso
Commande : PWD
Réponse : 257 "/public_html/perso" is your current location
Commande : TYPE A
Réponse : 200 TYPE is now ASCII
Commande : PASV
Réponse : 227 Entering Passive Mode (94,23,42,114,216,235)
Commande : STOR chemin.php
Réponse : 150 Accepted data connection
Réponse : 226-File successfully transferred
Réponse : 226 0.005 seconds (measured here), 6.79 Kbytes per second
Statut : Transfert de fichier réussi, transféré 39 octets en 1 seconde
Statut : Récupération du contenu du dossier...
Commande : TYPE I
Réponse : 200 TYPE is now 8-bit binary
Commande : PASV
Réponse : 227 Entering Passive Mode (94,23,42,114,145,160)
Commande : MLSD
Réponse : 150 Accepted data connection
Réponse : 226-Options: -a -l
Réponse : 226 3 matches total
Statut : Succès de la lecture du contenu du dossier


[/size]

Edited by mb, 01 August 2010 - 12:45 PM.


#9 mb

mb

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Posted 01 August 2010 - 12:46 PM

Post the system information from the menu: help->About "System Information" dialog.

#10 lulu51

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Posted 01 August 2010 - 12:53 PM

+- System -----------------------------
Microsoft Windows 7 Ultimate Edition
(Build 7600)

CPU Speed : 2918 MHz
Total Memory : 2047 MB
Free Memory : 1795 MB

+- SmartFTP ---------------------------
Version : 4.0.1130.0
Time Stamp : 2010-07-28 00:44:12
Platform : x86
Id : 400115321
Maintenance : 2010-10-04
Days in use : 326

+- Language ---------------------------
en-US

+- Internet Explorer ------------------
Version : 8.0.7600.16385

+- Winsock ----------------------------
Winsock : 2.2

#11 mb

mb

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Posted 01 August 2010 - 12:58 PM

Thank you.

Now please enable debug logging:
http://www.smartftp....logs-f2613.html

Restart SmartFTP. Try the transfer again.

Then send us (email to support@smartftp.com) all the sfTransfer*.log from the %appdata%\SmartFTP\Client 2.0 folder.

Thanks
Mat

#12 lulu51

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Posted 01 August 2010 - 01:12 PM

Thank you.

Now please enable debug logging:
http://www.smartftp....logs-f2613.html

Restart SmartFTP. Try the transfer again.

Then send us (email to support@smartftp.com) all the sfTransfer*.log from the %appdata%\SmartFTP\Client 2.0 folder.

Thanks
Mat


C'est fait

Lucien

#13 mb

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Posted 01 August 2010 - 04:59 PM

The problem was that the customer has enabled file encryption but set an empty password. Disabling encryption in the Transfer->Encryption dialog in the Favorite properties solved the issue.




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