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Can't FTP large files


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#1 mingster

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Posted 23 March 2010 - 02:55 AM

I am doing backups on a dedicated server and have a zipped file that is over 30GB (30,000,000KB).
When I FTP a copy of the zip file onto my computer - its stops at 4,194,304KB.

It gives me this reading:
[23:40:40] 421 No-transfer-time exceeded. Closing control connection.
[23:40:40] Server closed connection

I tried to FTP on other large backup files and it still stops at 4,194,304.
I went into the Tools settings and cannot find any settings that limits the size transfer.
What am I doing wrong???

I do have a purchased license of SmartFTP.
Help?

#2 mb

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Posted 23 March 2010 - 08:20 AM

Post the transfer log. You can get it by double clicking the file in the transfer queue window.

Are you sure your server supports files > 4GB?

Regards,
Mat

#3 mingster

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Posted 23 March 2010 - 12:32 PM

[23:30:35] SmartFTP v4.0.1072.0
[23:30:39] Resolving host name "___.___.___.___"
[23:30:39] Connecting to ___.___.___.___ Port: 21
[23:30:39] Connected to ___.___.___.___.
[23:30:39] 220 HI
[23:30:39] USER mingsterftp
[23:30:40] 331 Password required for mingsterftp
[23:30:40] PASS (hidden)
[23:30:40] 230 Logged on
[23:30:40] SYST
[23:30:40] 215 UNIX emulated by FileZilla
[23:30:40] Detected Server Type: UNIX
[23:30:40] RTT: 55.969 ms
[23:30:40] FEAT
[23:30:40] 211-Features:
[23:30:40] MDTM
[23:30:40] REST STREAM
[23:30:40] SIZE
[23:30:40] MLST type*;size*;modify*;
[23:30:40] MLSD
[23:30:40] UTF8
[23:30:40] CLNT
[23:30:40] MFMT
[23:30:40] 211 End
[23:30:40] CLNT SmartFTP 4.0.1072.0
[23:30:40] 200 Don't care
[23:30:40] OPTS UTF8 ON
[23:30:40] 200 UTF8 mode enabled
[23:30:40] PWD
[23:30:40] 257 "/" is current directory.
[23:30:40] CWD /sites
[23:30:40] 250 CWD successful. "/sites" is current directory.
[23:30:40] PWD
[23:30:40] 257 "/sites" is current directory.
[23:30:40] TYPE A
[23:30:40] 200 Type set to A
[23:30:40] PASV
[23:30:40] 227 Entering Passive Mode (___.___.___.___,211,2)
[23:30:40] Opening data connection to ___.___.___.___ Port: 54018
[23:30:40] MLSD
[23:30:51] 425 Can't open data connection.
[23:30:51] Automatic failover of data connection mode from "Passive Mode (PASV)" to "Active Mode (PORT)".
[23:30:51] PORT 192,168,0,102,4,25
[23:30:51] 200 Port command successful
[23:30:51] MLSD
[23:30:51] 150 Opening data channel for directory list.
[23:30:51] 226 Transfer OK
[23:30:51] 1173 bytes transferred. (N/A/s) (0 ms)
[23:31:21] NOOP
[23:31:21] 200 OK
[23:31:37] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[23:31:51] NOOP
[23:31:51] 200 OK
[23:32:21] NOOP
[23:32:21] 200 OK
[23:32:51] NOOP
[23:32:51] 200 OK
[23:33:21] NOOP
[23:33:21] 200 OK
[23:33:51] NOOP
[23:33:51] 200 OK
[23:34:21] NOOP
[23:34:21] 200 OK
[23:34:51] NOOP
[23:34:52] 200 OK
[23:35:22] NOOP
[23:35:22] 200 OK
[23:35:52] NOOP
[23:35:52] 200 OK
[23:36:22] NOOP
[23:36:22] 200 OK
[23:36:52] NOOP
[23:36:52] 200 OK
[23:37:22] NOOP
[23:37:22] 200 OK
[23:37:52] NOOP
[23:37:52] 200 OK
[23:38:22] NOOP
[23:38:22] 200 OK
[23:38:52] NOOP
[23:38:52] 200 OK
[23:39:22] NOOP
[23:39:22] 200 OK
[23:39:52] NOOP
[23:39:52] 200 OK
[23:40:22] NOOP
[23:40:22] 200 OK
[23:40:40] 421 No-transfer-time exceeded. Closing control connection.
[23:40:40] Server closed connection

#4 mb

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Posted 23 March 2010 - 01:22 PM

1. Install the latest version of SmartFTP: http://www.smartftp.com/download

2. Post the transfer log. You can get it by double clicking the file in the transfer queue window.

#5 mingster

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Posted 23 March 2010 - 09:57 PM

[17:07:44] Log cleared due to hard limit. Limit=1048576 bytes.
[17:07:44] 250 End
[17:07:45] Transfer failed.
[17:07:45] Operation End
V
V
V
[17:41:11] Operation Begin
[17:41:11] MLST __________________________________________
[17:41:12] 250-Listing /mainfile/__________________________________________
[17:41:12] type=file;size=5832994553;modify=20100218041115; /mainfile/__________________________________________
[17:41:12] 250 End
[17:41:12] Source File: Size=5832994553, Time=2010-02-18T04:11:15
[17:41:12] Destination File: Size=4267165186, Time=2010-02-18T04:11:16
[17:41:12] RecentTime=2010-03-23T21:40:40
[17:41:12] Rule "IF Destination Time=Recent AND Size=Smaller AND Transfer=No Matter THEN Resume" matched. Action="Resume".
[17:41:12] PORT 192,168,0,102,11,3
[17:41:12] 200 Port command successful
[17:41:12] REST 4267165186
[17:41:12] 350 Rest supported. Restarting at 4267165186
[17:41:12] RETR __________________________________________
[17:41:12] 150 Opening data channel for file transfer.
[17:41:12] There is not enough space on the disk.
[17:41:12] 4380 bytes transferred. (68.9 KB/s) (62 ms)
[17:41:12] 426 Connection closed; transfer aborted.
[17:41:12] MLST __________________________________________
[17:41:12] 250-Listing /mainfile/__________________________________________
[17:41:12] type=file;size=5832994553;modify=20100218041115; /mainfile/__________________________________________
[17:41:12] 250 End
[17:41:13] Transfer failed.
[17:41:13] Operation End

Edited by mingster, 23 March 2010 - 10:51 PM.


#6 mb

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Posted 23 March 2010 - 10:21 PM

There is not enough space on the disk:

[17:41:12] 150 Opening data channel for file transfer.
[17:41:12] There is not enough space on the disk.


Please contact your web hosting provider for assistance.

#7 mingster

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Posted 23 March 2010 - 10:31 PM

I saw that but not sure why it is saying that?
My server has enough space (I do daily & weekly backups without any issues) and where I am FTP-ing to on my computer has 1TB of space.

#8 mb

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Posted 23 March 2010 - 10:36 PM

Ah my bad, it is actually your local disk where you are downloading the file to.

#9 mingster

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Posted 23 March 2010 - 10:56 PM

I don't think that is it but you just sparked something in my head.
Let me test this out.

The zipped file on my server is 5.7GB.
I already FTP this file but was only able to transfer 4,194,302KB
Retrying .....
It will take about 2 hours for this transfer.

Stay tune ..........

#10 mingster

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Posted 24 March 2010 - 12:45 AM

Pfffttt! :D

Mystery Solved!
The culprit - my 1TB Western Digital G-book. I purchased a 1TB external harddrive to store all by server file backups.

Thanks MB!
What you said, "local disk where you are downloading the file to" sparked the fact that I never FTP any files greater than 4.2GB onto my personal desktop computer. They have all gone into the G-Book.
Currently I only consumed less than half of the 1TB in my G-book so it never occurred to me there was not 'enough' space.

Well, I FTP to a folder on my desktop and the entire 5.7GB file transferred. Success!
:)

Thanks again!




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