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Win7 64 bit MSVCR100.dll missing (Backup Tool)


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#1 coopers98

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Posted 02 March 2010 - 04:29 PM

I have recently installed 64 bit Windows 7 and had backed up my SmartFTP settings. When I run the Backup Tool to recover those settings that I backed up, I am presented with a box that displays:

The program can't start because MSVCR100.dll is missing from your computer. Try reinstalling the program to fix this problem.



Pointers?

#2 mb

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Posted 02 March 2010 - 07:20 PM

Thank you. This has been fixed. The fix will be included in the next release.

#3 coopers98

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Posted 02 March 2010 - 08:32 PM

When do you anticipate the next release? I'm hurting here not being able to get all of my saved settings back up and running.

#4 mb

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Posted 02 March 2010 - 08:39 PM

Most likely in the next 24-48 hours. I apologize for your inconvenience.

#5 mb

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Posted 03 March 2010 - 01:10 AM

The fix is now available in the latest version (Build 1082):
http://www.smartftp.com/download

Regards,
Mat

#6 coopers98

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Posted 03 March 2010 - 06:12 AM

Worked perfectly, thanks!

#7 Gerald Arruda

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Posted 27 April 2010 - 11:03 AM

Wow that's impressevie. I'm just looking into getting smartftp and was doing some research. It's nice to see that a new version came out within 24 hours because 1 person had a problem. Now I'm definitely going to get smartftp.

#8 MitchelNm

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Posted 26 October 2011 - 02:20 PM

Hi, my SmartFTP worked just fine for a couple of months until I started getting this MSVCR100.dll missing error whenever I use it. The thing is that I can find the MSVCR100.dll file on my computer so it isn't missing at all...so I tried replacing it with another copy downloaded from a site that I found, but no luck...I suspect this has got to do with the path in windows that points this dll. In Micorsoft support page (http://support.microsoft.com/kb/188213) about another 'missing dll' error and in another support page it says that these kinds of errors might also occur when windows can’t find the path to a dll file. So I guess this is the problem that I'm having, but I don't know where and how to find that 'path' in windows that points the MSVCR100.dll and I'll appreciate it if you can instruct me how to find it.

#9 mb

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Posted 27 October 2011 - 12:46 AM

The SmartFTP setup automatically installs the dlls. Uninstall SmartFTP and then install the latest version: http://www.smartftp.com/download/