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Crash in every other edit and edits out of sync with server


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#1 froamer

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Posted 20 March 2009 - 03:52 PM

Hi, I have a Pro license and recently upgraded the the latest public release after which every other file edit results in SmartFTP crashing with Vista reporting that the application has stopped . Following your forum advice I upgraded to the latest build and rebooted which did not help.

Also I have found that when I am able to edit, the file content is not the same as is on the server. This makes it impossible to trust SmartFTP which I am using to edit web projects.

System Info

+- System -----------------------------
Microsoft Windows Vista Business Edition
Service Pack 1 (Build 6001)

CPU Speed : 2161 MHz
Total Memory : 2045 MB
Free Memory : 908 MB

+- SmartFTP ---------------------------
Version : 3.0.1026.22
Time Stamp : 2009-03-17 21:21:06
Platform : x86
Id : 400065687
Days in use : 709

+- Application DLL --------------------
sfFTPLib.dll : 1.5.17.24
sfFavorites.dll : 1.0.22.22
sfFavoritesShellExtension.dll : 2.0.2.7
sfTransferQueue.dll : 1.0.19.22
sfFTPShellExtension.dll : 1.0.17.22
SmartFTPPS.dll : 3.0.1026.22

+- Language ---------------------------
SmartFTP.exe : 3.0.1026.22

+- Internet Explorer ------------------
Version : 7.0.6001.18000

+- Winsock ----------------------------
Winsock : 2.2


I hope you can help resolve this. Thanks in advance.

#2 mb

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Posted 20 March 2009 - 04:20 PM

>crashes
Please provide a crash dump:
http://www.smartftp....orts-f2594.html

>edit
Please provide a reproducible case.

Thank you.

#3 froamer

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Posted 21 March 2009 - 11:18 AM

>crashes
Please provide a crash dump:
http://www.smartftp....orts-f2594.html

>edit
Please provide a reproducible case.

Thank you.


Crash dump:
www.4dsites.com/downloads/external/SmartFTP/Crash_Mode__Date_03-20-2009__Time_12-13-4141.zip

Usage case:
I just double click a file to edit it. After a few times doing this it crashes.

Edited by froamer, 21 March 2009 - 11:18 AM.


#4 mb

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Posted 21 March 2009 - 08:27 PM

Thank you. The bug should be fixed in the latest version:
http://www.smartftp.com/download

Regards,
Mat

#5 deity

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Posted 21 March 2009 - 09:59 PM

Thank you. The bug should be fixed in the latest version:
http://www.smartftp.com/download

Regards,
Mat

Hmm... my problem with crash ( when editing file ) looks resolved too
Thanks

#6 froamer

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Posted 23 March 2009 - 05:34 PM

Great, that fixed it - many thanks for the rapid response, much appreciated!