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Problem Connecting to JScape SFTP Server


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#1 TorOlav

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Posted 08 January 2009 - 01:11 PM

Hi,

I've just downloaded the latest release of SmartFTP Client, but there seems to be a problem connecting to our JScape SFTP Server. I'm getting the following error message:

[codebox][12:12:08] Resolving host name "ftp.xxxx.com"

[12:12:08] Connecting to xxx.xxx.xx.xxx Port: 2222

[12:12:08] Incompatible SSH server running on host.

[12:12:08] Client closed the connection.

[12:12:08] Connect failed. Waiting to retry (30s)...

[/codebox]

Any idea?

Thanks,

Tor Olav

#2 mb

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Posted 08 January 2009 - 07:07 PM

Install the latest version from here:
http://www.smartftp....et/SFTPBeta.exe

Then post the complete log.

#3 TorOlav

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Posted 09 January 2009 - 07:51 AM

Install the latest version from here:
http://www.smartftp....et/SFTPBeta.exe

Then post the complete log.



Hi,

I'm getting the same error log with the link you provided.

Except that I didin't include the version of SmartFTP

SmartFTp v3.0.1025.21

#4 mb

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Posted 09 January 2009 - 08:34 AM

Can you telnet to the server:
telnet.exe host 2222

and then send us the output you get from the server?

#5 mb

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Posted 09 January 2009 - 08:37 AM

Also are you sure you are connecting to the correct port (SSH port and not FTP port).

#6 TorOlav

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Posted 09 January 2009 - 09:03 AM

Also are you sure you are connecting to the correct port (SSH port and not FTP port).



Yes I'm connecting to the correct port. I'm managing the SFTP Server myself.

The out put from telnet host 2222 is:

Welcome to the                                               Landmark Graphics ASFTP Server                Please Readme file for instructionsSSH-2.0-JSCAPE4.1.0.6


#7 mb

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Posted 09 January 2009 - 10:12 PM

Thank you. The problem has been corrected in the latest version:
http://www.smartftp....et/SFTPBeta.exe

#8 TorOlav

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Posted 10 January 2009 - 12:42 PM

Thank you. The problem has been corrected in the latest version:
http://www.smartftp....et/SFTPBeta.exe



Thanks alot, that solved the problem :-)

Tor Olav