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SmartFTP is constantly locking up or crashing


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#1 derril

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Posted 24 November 2008 - 07:21 AM

Where should I start? Most of the time I can only run it for a few minutes before it dies.

I have tried uninstalling, restarting and installing again and only copying my favorites in and it's still crashing. Is it possible that a favorite could be busted?

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 3 (Build 2600)

CPU Speed : 3200 MHz
Total Memory : 1387 MB
Free Memory : 815 MB

+- SmartFTP ---------------------------
Version : 3.0.1024.29
Time Stamp : 2008-11-20 18:36:30
Platform : x86
Id : 400029644
Days in use : 258

+- Application DLL --------------------
sfFTPLib.dll : 1.5.15.4
sfFavorites.dll : 1.0.20.29
sfFavoritesShellExtension.dll : 1.0.1.21
sfTransferQueue.dll : 1.0.17.29
sfFTPShellExtension.dll : 1.0.15.29
SmartFTPPS.dll : 3.0.1024.29

+- Language ---------------------------
SmartFTP.exe : 3.0.1024.29

+- Internet Explorer ------------------
Version : 7.0.5730.13

+- Winsock ----------------------------
Winsock : 2.2

Edited by derril, 24 November 2008 - 07:55 AM.


#2 mb

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Posted 24 November 2008 - 09:01 AM

Unable to reproduce. Install the latest beta version and then provide a crash dump:
http://www.smartftp....orts-f2594.html

#3 derril

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Posted 08 December 2008 - 06:51 AM

I have reproduced the problem on a brand new windows install with the latest version. Here is the crash dump: http://rapidshare.co...4-02PM.zip.html

#4 mb

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Posted 08 December 2008 - 01:42 PM

The crash dump didn't contain any useful information (empty call stack). Can you pleaes try it with the latest version?
http://www.smartftp....et/SFTPBeta.exe