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#1 kandyman

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Posted 05 June 2008 - 04:36 PM

I have been trying to download a 3.8GB file and I noticed that SmartFTP completes the download, then restarts it again. System info and logs below. Note that there were some times when I manually stopped the download because I had to reboot the computer, but at least twice, including today, I watched it complete the download, then restart over.

+- System -----------------------------Microsoft Windows 2008 Server Enterprise Edition (full installation) Service Pack 1 (Build 6001)CPU Speed           : 2210 MHzTotal Memory        : 3966 MBFree Memory         : 1249 MB+- SmartFTP ---------------------------Version             : 3.0.1016.3Time Stamp          : 2008-05-12 21:59:01Platform            : x64UnlicensedDays in use         : 5+- Application DLL --------------------sfFTPLib.dll        : 1.5.13.24sfFavorites.dll     : 1.0.12.3sfFavoritesShellExtension.dll : 1.0.1.9sfTransferQueue.dll : 1.0.9.3sfFTPShellExtension.dll : 1.0.7.3+- Language ---------------------------SmartFTP.exe        : 3.0.1016.3+- Internet Explorer ------------------Version             : 7.0.6001.18000+- Winsock ----------------------------Winsock             : 2.2



[15:36:13] Resolving host name "xxxxxxxxxxxxx"[15:36:13] Connecting to 216.21.48.103 Port: 21[15:36:13] Connected to xxxxxxxxxxxxx.[15:36:14] 220 Microsoft FTP Service[15:36:14] USER yyyyyyyyyy[15:36:14] 331 Password required for yyyyyyyyyy.[15:36:14] PASS (hidden)[[15:36:14] 230 User yyyyyyyyyy logged in.[15:36:14] SYST[15:36:15] 215 Windows_NT[15:36:15] Detected Server Type: Windows NT[15:36:15] FEAT[15:36:16] 211-FEAT[15:36:16]     SIZE[15:36:16]     MDTM[15:36:16] 211 END[15:36:16] TYPE I[15:36:16] 200 Type set to I.[15:36:16] REST 0[15:36:16] 350 Restarting at 0.[15:36:16] PWD[15:36:17] 257 "/" is current directory.[15:36:17] CWD /Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008[15:36:17] 250 CWD command successful.[15:36:17] PWD[15:36:17] 257 "/Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008" is current directory.[15:36:17] SIZE en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[15:36:17] 213 4094865408[15:36:17] MDTM en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[15:36:18] 213 20071122031001[15:36:18] Source File: Size=4094865408, SizeUnit=Byte, Time=2007-11-22T03:10:01, TimeFormat=Not Exact[15:36:18] Destination File: Size=330673940, SizeUnit=Byte, Time=1601-01-01T00:00:00, TimeFormat=Exact[15:36:18] RecentTime=2008-05-30T18:48:37[15:36:18] Rule "IF Destination Time=Recent AND Size=Smaller AND Transfer=No Matter THEN Resume" matched. Action="Resume".[15:36:18] PASV[15:36:18] 227 Entering Passive Mode (216,21,48,103,170,250)[15:36:18] Opening data connection to 216.21.48.103 Port: 43770[15:36:18] REST 330673940[15:36:18] 350 Restarting at 330673940.[15:36:18] RETR en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[15:36:18] 125 Data connection already open; Transfer starting.[00:38:21] 3764191468 bytes transferred. (113 KB/s) (09:02:02)[00:39:21] Timeout (60s).[00:39:21] Active Help: [url="http://www.smartftp.com/support/kb/74"]http://www.smartftp.com/support/kb/74[/url][00:39:21] Client closed the connection.[00:39:21] Resolving host name "xxxxxxxxxxxxx"[00:39:21] Connecting to 216.21.48.103 Port: 21[00:39:21] Connected to xxxxxxxxxxxxx.[00:39:21] 220 Microsoft FTP Service[00:39:21] USER yyyyyyyyyy[00:39:21] 331 Password required for yyyyyyyyyy.[00:39:21] PASS (hidden)[00:39:22] 230 User yyyyyyyyyy logged in.[00:39:22] SYST[00:39:22] 215 Windows_NT[00:39:22] Detected Server Type: Windows NT[00:39:22] FEAT[00:39:22] 211-FEAT[00:39:22]     SIZE[00:39:22]     MDTM[00:39:22] 211 END[00:39:22] TYPE I[00:39:22] 200 Type set to I.[00:39:22] REST 0[00:39:22] 350 Restarting at 0.[00:39:22] PWD[00:39:22] 257 "/" is current directory.[00:39:22] CWD /Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008[00:39:22] 250 CWD command successful.[00:39:22] PWD[00:39:22] 257 "/Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008" is current directory.[00:39:22] SIZE en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[00:39:22] 213 4094865408[00:39:22] MDTM en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[00:39:22] 213 20071122031001[00:39:22] Source File: Size=4094865408, SizeUnit=Byte, Time=2007-11-22T03:10:01, TimeFormat=Not Exact[00:39:22] Destination File: Size=4094865408, SizeUnit=Byte, Time=1601-01-01T00:00:00, TimeFormat=Exact[00:39:22] RecentTime=2008-06-04T04:39:21[00:39:22] No rule matched. Default Action="Overwrite".[00:39:22] PASV[00:39:22] 227 Entering Passive Mode (216,21,48,103,249,77)[00:39:22] Opening data connection to 216.21.48.103 Port: 63821[00:39:22] RETR en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[00:39:22] 125 Data connection already open; Transfer starting.[06:56:44] 4094865408 bytes transferred. (176 KB/s) (06:17:21)[06:57:44] Timeout (60s).[06:57:44] Active Help: [url="http://www.smartftp.com/support/kb/74"]http://www.smartftp.com/support/kb/74[/url][06:57:44] Client closed the connection.[06:57:44] Resolving host name "xxxxxxxxxxxxx"[06:57:44] Connecting to 216.21.48.103 Port: 21[06:57:44] Connected to xxxxxxxxxxxxx.[06:57:44] 220 Microsoft FTP Service[06:57:44] USER yyyyyyyyyy[06:57:44] 331 Password required for yyyyyyyyyy.[06:57:44] PASS (hidden)[06:57:44] 230 User yyyyyyyyyy logged in.[06:57:44] SYST[06:57:44] 215 Windows_NT[06:57:44] Detected Server Type: Windows NT[06:57:44] FEAT[06:57:44] 211-FEAT[06:57:44]     SIZE[06:57:44]     MDTM[06:57:44] 211 END[06:57:44] TYPE I[06:57:44] 200 Type set to I.[06:57:44] REST 0[06:57:44] 350 Restarting at 0.[06:57:44] PWD[06:57:44] 257 "/" is current directory.[06:57:44] CWD /Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008[06:57:44] 250 CWD command successful.[06:57:44] PWD[06:57:44] 257 "/Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008" is current directory.[06:57:44] SIZE en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[06:57:45] 213 4094865408[06:57:45] MDTM en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[06:57:45] 213 20071122031001[06:57:45] Source File: Size=4094865408, SizeUnit=Byte, Time=2007-11-22T03:10:01, TimeFormat=Not Exact[06:57:45] Destination File: Size=4094865408, SizeUnit=Byte, Time=1601-01-01T00:00:00, TimeFormat=Exact[06:57:45] RecentTime=2008-06-04T10:57:44[06:57:45] No rule matched. Default Action="Overwrite".[06:57:45] PASV[06:57:45] 227 Entering Passive Mode (216,21,48,103,20,225)[06:57:45] Opening data connection to 216.21.48.103 Port: 5345[06:57:45] RETR en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[06:57:45] 125 Data connection already open; Transfer starting.[16:22:48] 4094865408 bytes transferred. (117 KB/s) (09:25:03)[16:23:48] Timeout (60s).[16:23:48] Active Help: [url="http://www.smartftp.com/support/kb/74"]http://www.smartftp.com/support/kb/74[/url][16:23:48] Client closed the connection.[16:23:48] Resolving host name "xxxxxxxxxxxxx"[16:23:48] Connecting to 216.21.48.103 Port: 21[16:23:48] Connected to xxxxxxxxxxxxx.[16:23:48] 220 Microsoft FTP Service[16:23:48] USER yyyyyyyyyy[16:23:48] 331 Password required for yyyyyyyyyy.[16:23:48] PASS (hidden)[16:23:49] 230 User yyyyyyyyyy logged in.[16:23:49] SYST[16:23:49] 215 Windows_NT[16:23:49] Detected Server Type: Windows NT[16:23:49] FEAT[16:23:49] 211-FEAT[16:23:49]     SIZE[16:23:49]     MDTM[16:23:49] 211 END[16:23:49] TYPE I[16:23:49] 200 Type set to I.[16:23:49] REST 0[16:23:49] 350 Restarting at 0.[16:23:49] PWD[16:23:50] 257 "/" is current directory.[16:23:50] CWD /Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008[16:23:50] 250 CWD command successful.[16:23:50] PWD[16:23:50] 257 "/Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008" is current directory.[16:23:50] SIZE en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[16:23:50] 213 4094865408[16:23:50] MDTM en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[16:23:50] 213 20071122031001[16:23:50] Source File: Size=4094865408, SizeUnit=Byte, Time=2007-11-22T03:10:01, TimeFormat=Not Exact[16:23:50] Destination File: Size=4094865408, SizeUnit=Byte, Time=1601-01-01T00:00:00, TimeFormat=Exact[16:23:50] RecentTime=2008-06-04T20:23:48[16:23:50] No rule matched. Default Action="Overwrite".[16:23:50] PASV[16:23:51] 227 Entering Passive Mode (216,21,48,103,111,20)[16:23:51] Opening data connection to 216.21.48.103 Port: 28436[16:23:51] RETR en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[16:23:51] 125 Data connection already open; Transfer starting.[23:06:04] 4094865408 bytes transferred. (165 KB/s) (06:42:13)[23:07:04] Timeout (60s).[23:07:04] Active Help: [url="http://www.smartftp.com/support/kb/74"]http://www.smartftp.com/support/kb/74[/url][23:07:04] Client closed the connection.[23:07:04] Resolving host name "xxxxxxxxxxxxx"[23:07:04] Connecting to 216.21.48.103 Port: 21[23:07:04] Connected to xxxxxxxxxxxxx.[23:07:04] 220 Microsoft FTP Service[23:07:04] USER yyyyyyyyyy[23:07:04] 331 Password required for yyyyyyyyyy.[23:07:04] PASS (hidden)[23:07:04] 230 User yyyyyyyyyy logged in.[23:07:04] SYST[23:07:04] 215 Windows_NT[23:07:04] Detected Server Type: Windows NT[23:07:04] FEAT[23:07:04] 211-FEAT[23:07:04]     SIZE[23:07:04]     MDTM[23:07:04] 211 END[23:07:04] TYPE I[23:07:04] 200 Type set to I.[23:07:04] REST 0[23:07:05] 350 Restarting at 0.[23:07:05] PWD[23:07:05] 257 "/" is current directory.[23:07:05] CWD /Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008[23:07:05] 250 CWD command successful.[23:07:05] PWD[23:07:05] 257 "/Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008" is current directory.[23:07:05] SIZE en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[23:07:05] 213 4094865408[23:07:05] MDTM en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[23:07:05] 213 20071122031001[23:07:05] Source File: Size=4094865408, SizeUnit=Byte, Time=2007-11-22T03:10:01, TimeFormat=Not Exact[23:07:05] Destination File: Size=4094865408, SizeUnit=Byte, Time=1601-01-01T00:00:00, TimeFormat=Exact[23:07:05] RecentTime=2008-06-05T03:07:04[23:07:05] No rule matched. Default Action="Overwrite".[23:07:05] PASV[23:07:05] 227 Entering Passive Mode (216,21,48,103,158,16)[23:07:05] Opening data connection to 216.21.48.103 Port: 40464[23:07:05] RETR en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[23:07:05] 125 Data connection already open; Transfer starting.[05:25:35] 4094865408 bytes transferred. (176 KB/s) (06:18:30)[05:26:35] Timeout (60s).[05:26:35] Active Help: [url="http://www.smartftp.com/support/kb/74"]http://www.smartftp.com/support/kb/74[/url][05:26:35] Client closed the connection.[05:26:35] Resolving host name "xxxxxxxxxxxxx"[05:26:35] Connecting to 216.21.48.103 Port: 21[05:26:35] Connected to xxxxxxxxxxxxx.[05:26:35] 220 Microsoft FTP Service[05:26:35] USER yyyyyyyyyy[05:26:35] 331 Password required for yyyyyyyyyy.[05:26:35] PASS (hidden)[05:26:35] 230 User yyyyyyyyyy logged in.[05:26:35] SYST[05:26:35] 215 Windows_NT[05:26:35] Detected Server Type: Windows NT[05:26:35] FEAT[05:26:36] 211-FEAT[05:26:36]     SIZE[05:26:36]     MDTM[05:26:36] 211 END[05:26:36] TYPE I[05:26:36] 200 Type set to I.[05:26:36] REST 0[05:26:36] 350 Restarting at 0.[05:26:36] PWD[05:26:36] 257 "/" is current directory.[05:26:36] CWD /Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008[05:26:36] 250 CWD command successful.[05:26:36] PWD[05:26:36] 257 "/Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008" is current directory.[05:26:36] SIZE en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[05:26:36] 213 4094865408[05:26:36] MDTM en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[05:26:36] 213 20071122031001[05:26:36] Source File: Size=4094865408, SizeUnit=Byte, Time=2007-11-22T03:10:01, TimeFormat=Not Exact[05:26:36] Destination File: Size=4094865408, SizeUnit=Byte, Time=1601-01-01T00:00:00, TimeFormat=Exact[05:26:36] RecentTime=2008-06-05T09:26:35[05:26:36] No rule matched. Default Action="Overwrite".[05:26:36] PASV[05:26:36] 227 Entering Passive Mode (216,21,48,103,181,52)[05:26:36] Opening data connection to 216.21.48.103 Port: 46388[05:26:36] RETR en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[05:26:36] 125 Data connection already open; Transfer starting.[12:02:05] 4094865408 bytes transferred. (168 KB/s) (06:35:29)[12:03:05] Timeout (60s).[12:03:05] Active Help: [url="http://www.smartftp.com/support/kb/74"]http://www.smartftp.com/support/kb/74[/url][12:03:05] Client closed the connection.[12:03:05] Resolving host name "xxxxxxxxxxxxx"[12:03:05] Connecting to 216.21.48.103 Port: 21[12:03:05] Connected to xxxxxxxxxxxxx.[12:03:05] 220 Microsoft FTP Service[12:03:05] USER yyyyyyyyyy[12:03:05] 331 Password required for yyyyyyyyyy.[12:03:05] PASS (hidden)[12:03:05] 230 User yyyyyyyyyy logged in.[12:03:05] SYST[12:03:05] 215 Windows_NT[12:03:05] Detected Server Type: Windows NT[12:03:05] FEAT[12:03:06] 211-FEAT[12:03:06]     SIZE[12:03:06]     MDTM[12:03:06] 211 END[12:03:06] TYPE I[12:03:06] 200 Type set to I.[12:03:06] REST 0[12:03:06] 350 Restarting at 0.[12:03:06] PWD[12:03:06] 257 "/" is current directory.[12:03:06] CWD /Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008[12:03:06] 250 CWD command successful.[12:03:06] PWD[12:03:06] 257 "/Library/MSDN Subscriber Downloads/Developer Tools/Visual Studio 2008" is current directory.[12:03:06] SIZE en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[12:03:06] 213 4094865408[12:03:06] MDTM en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[12:03:06] 213 20071122031001[12:03:06] Source File: Size=4094865408, SizeUnit=Byte, Time=2007-11-22T03:10:01, TimeFormat=Not Exact[12:03:06] Destination File: Size=4094865408, SizeUnit=Byte, Time=1601-01-01T00:00:00, TimeFormat=Exact[12:03:06] RecentTime=2008-06-05T16:03:05[12:03:06] No rule matched. Default Action="Overwrite".[12:03:06] PASV[12:03:06] 227 Entering Passive Mode (216,21,48,103,225,1)[12:03:06] Opening data connection to 216.21.48.103 Port: 57601[12:03:06] RETR en_visual_studio_team_system_2008_development_x86_x64wow_dvd_X14-26382.iso[12:03:06] 125 Data connection already open; Transfer starting.[12:09:37] ABOR


#2 mb

mb

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Posted 05 June 2008 - 07:01 PM

Please install the latest version from
http://www.smartftp....get/SFTPMSI.exe

#3 kandyman

kandyman
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Posted 06 June 2008 - 04:25 PM

Please install the latest version from
http://www.smartftp....get/SFTPMSI.exe


Works fine with new version. Thank you.