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Plain file problem - transfer won't start


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#1 andybrown13

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Posted 19 April 2008 - 07:24 PM

Hi,

I was wondering if anyone could help me. I am trying to upload a zip folder using SmartFTP. There are no spaces in the name of the folder. However the log says "550 Andrew_Brown_180408.zip: not a plain file" and although the folder appears in my transfer queue it will not start. Any help would be greatly appreciated as I have to upload this before Monday to meet a deadline.

Thanks,

Andy

#2 mb

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Posted 19 April 2008 - 11:14 PM

http://www.smartftp....ems-t14153.html

#3 andybrown13

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Posted 20 April 2008 - 10:59 AM

SYSTEM INFORMATION

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 2 (Build 2600)

CPU Speed : 1833 MHz
Total Memory : 1022 MB
Free Memory : 101 MB

+- SmartFTP ---------------------------
Version : 3.0.1013.2
Time Stamp : 2008-04-16 11:14:04
Platform : x86
Unlicensed
Days in use : 1

+- Application DLL --------------------
sfFTPLib.dll : 1.5.13.1
sfFavorites.dll : 1.0.9.2
sfFavoritesShellExtension.dll : 1.0.1.9
sfTransferQueue.dll : 1.0.6.2
sfFTPShellExtension.dll : 1.0.4.2

+- Language ---------------------------
SmartFTP.exe : 3.0.1013.2

+- Internet Explorer ------------------
Version : 7.0.5730.13

+- Winsock ----------------------------
Winsock : 2.2

REMOTE BROWSER LOG

[11:55:30] SmartFTP v3.0.1013.2
[11:55:31] Resolving host name "mail.pidgeon.com.au"
[11:55:32] Connecting to 210.15.237.176 Port: 21
[11:55:32] Connected to mail.pidgeon.com.au.
[11:55:46] 220--------------------------------------------------------------------------------
[11:55:47] 220-Welcome to the DesignByPidgeon FTP Server
[11:55:47] 220-
[11:55:47] 220---
[11:55:47] 220-
[11:55:47] 220-All transactions through this server are logged. Only use this service if you are authorised to do so!
[11:55:47] 220-
[11:55:47] 220--------------------------------------------------------------------------------
[11:55:47] 220-
[11:55:47] 220 dbpserver.pidgeon.com.au FTP server ready.
[11:55:47] USER ftpuser
[11:55:52] 331 Password required for ftpuser.
[11:55:52] PASS (hidden)
[11:55:53] 230-No directory! Logging in with home=/
[11:55:53] 230--------------------------------------------------------------------------------
[11:55:53] 230-Welcome to the DesignByPidgeon FTP Server
[11:55:53] 230-
[11:55:53] 230---
[11:55:53] 230-
[11:55:53] 230-All transactions through this server are logged. Only use this service if you are authorised to do so!
[11:55:53] 230-
[11:55:53] 230--------------------------------------------------------------------------------
[11:55:53] 230-
[11:55:53] 230 User ftpuser logged in.
[11:55:53] SYST
[11:55:54] 215 UNIX Type: L8 Version: BSD-199506
[11:55:54] Detected Server Type: UNIX
[11:55:54] FEAT
[11:55:54] 211-Supported features:
[11:55:55] REST STREAM
[11:55:55] ADAT
[11:55:55] AUTH
[11:55:55] CCC
[11:55:55] CONF
[11:55:55] ENC
[11:55:55] MIC
[11:55:55] PBSZ
[11:55:55] PROT
[11:55:55] MDTM
[11:55:55] UTF8
[11:55:55] SIZE
[11:55:55] 211 End
[11:55:55] OPTS UTF8 ON
[11:55:56] 200 UTF-8 encoding enabled
[11:55:56] PWD
[11:55:56] 257 "/" is current directory.
[11:55:56] TYPE A
[11:55:57] 200 Type set to A.
[11:55:57] PASV
[11:55:57] 227 Entering Passive Mode (210,15,237,176,167,5)
[11:55:57] Opening data connection to 210.15.237.176 Port: 42757
[11:55:57] LIST -aL
[11:55:58] 150 Opening ASCII mode data connection for directory listing.
[11:55:58] 39 bytes transferred. (60 bytes/s) (640 ms)
[11:55:59] 226 Transfer complete.
[11:56:30] NOOP
[11:56:30] 200 NOOP command successful.
[11:56:58] TYPE I
[11:56:58] 200 Type set to I.
[11:56:58] SIZE Andrew_Brown_200408.zip
[11:56:59] 550 Andrew_Brown_200408.zip: not a plain file.
[11:56:59] MDTM Andrew_Brown_200408.zip
[11:56:59] 550 Andrew_Brown_200408.zip: No such file or directory.
[11:56:59] CWD /Andrew_Brown_200408.zip
[11:57:00] 550 /Andrew_Brown_200408.zip: No such file or directory.
[11:57:00] TYPE A
[11:57:01] 200 Type set to A.
[11:57:01] PASV
[11:57:01] 227 Entering Passive Mode (210,15,237,176,167,37)
[11:57:01] Opening data connection to 210.15.237.176 Port: 42789
[11:57:01] LIST -aL
[11:57:02] 150 Opening ASCII mode data connection for directory listing.
[11:57:02] 39 bytes transferred. (83 bytes/s) (468 ms)
[11:57:03] 226 Transfer complete.
[11:57:03] The operation has been added to the Transfer Queue. Check the Transfer Queue for the status.
[11:57:24] STAT Andrew_Brown_200408.zip
[11:57:24] 213-status of Andrew_Brown_200408.zip:
[11:57:25] 213 End of Status
[11:57:25] TYPE I
[11:57:26] 200 Type set to I.
[11:57:26] SIZE Andrew_Brown_200408.zip
[11:57:26] 550 Andrew_Brown_200408.zip: not a plain file.
[11:57:26] MDTM Andrew_Brown_200408.zip
[11:57:27] 550 Andrew_Brown_200408.zip: No such file or directory.

TRANSFER LOG

[11:57:03] Resolving host name "mail.pidgeon.com.au"
[11:57:03] Connecting to 210.15.237.176 Port: 21
[11:57:03] Connected to mail.pidgeon.com.au.
[11:57:14] 220--------------------------------------------------------------------------------
[11:57:15] 220-Welcome to the DesignByPidgeon FTP Server
[11:57:15] 220-
[11:57:15] 220---
[11:57:15] 220-
[11:57:15] 220-All transactions through this server are logged. Only use this service if you are authorised to do so!
[11:57:15] 220-
[11:57:15] 220--------------------------------------------------------------------------------
[11:57:15] 220-
[11:57:15] 220 dbpserver.pidgeon.com.au FTP server ready.
[11:57:15] USER ftpuser
[11:57:15] 331 Password required for ftpuser.
[11:57:15] PASS (hidden)
[11:57:16] 230-No directory! Logging in with home=/
[11:57:16] 230--------------------------------------------------------------------------------
[11:57:16] 230-Welcome to the DesignByPidgeon FTP Server
[11:57:16] 230-
[11:57:16] 230---
[11:57:16] 230-
[11:57:16] 230-All transactions through this server are logged. Only use this service if you are authorised to do so!
[11:57:16] 230-
[11:57:16] 230--------------------------------------------------------------------------------
[11:57:16] 230-
[11:57:16] 230 User ftpuser logged in.
[11:57:16] SYST
[11:57:17] 215 UNIX Type: L8 Version: BSD-199506
[11:57:17] Detected Server Type: UNIX
[11:57:17] FEAT
[11:57:17] 211-Supported features:
[11:57:18] REST STREAM
[11:57:18] ADAT
[11:57:18] AUTH
[11:57:18] CCC
[11:57:18] CONF
[11:57:18] ENC
[11:57:18] MIC
[11:57:18] PBSZ
[11:57:18] PROT
[11:57:18] MDTM
[11:57:18] UTF8
[11:57:18] SIZE
[11:57:18] 211 End
[11:57:18] OPTS UTF8 ON
[11:57:18] 200 UTF-8 encoding enabled
[11:57:18] PWD
[11:57:19] 257 "/" is current directory.
[11:57:19] Remote file exist check: "Andrew_Brown_200408.zip".
[11:57:19] STAT Andrew_Brown_200408.zip
[11:57:20] 213-status of Andrew_Brown_200408.zip:
[11:57:20] 213 End of Status
[11:57:20] TYPE I
[11:57:21] 200 Type set to I.
[11:57:21] SIZE Andrew_Brown_200408.zip
[11:57:21] 550 Andrew_Brown_200408.zip: not a plain file.
[11:57:21] File exist check failed. File not found or permission denied.
[11:57:21] PASV
[11:57:23] 227 Entering Passive Mode (210,15,237,176,167,48)
[11:57:23] Opening data connection to 210.15.237.176 Port: 42800
[11:57:23] STOR Andrew_Brown_200408.zip
[11:57:24] 553 Andrew_Brown_200408.zip: Permission denied.
[11:57:24] 0 bytes transferred. (0 bytes/s) (15 ms)
[11:57:54] Remote file exist check: "Andrew_Brown_200408.zip".
[11:57:54] STAT Andrew_Brown_200408.zip
[11:57:54] 213-status of Andrew_Brown_200408.zip:
[11:57:55] 213 End of Status
[11:57:55] SIZE Andrew_Brown_200408.zip
[11:57:55] 550 Andrew_Brown_200408.zip: not a plain file.
[11:57:55] File exist check failed. File not found or permission denied.
[11:57:55] PASV
[11:57:56] 227 Entering Passive Mode (210,15,237,176,167,65)
[11:57:56] Opening data connection to 210.15.237.176 Port: 42817
[11:57:56] STOR Andrew_Brown_200408.zip
[11:57:56] 553 Andrew_Brown_200408.zip: Permission denied.
[11:57:56] 0 bytes transferred. (0 bytes/s) (15 ms)
[11:58:26] Remote file exist check: "Andrew_Brown_200408.zip".
[11:58:26] STAT Andrew_Brown_200408.zip
[11:58:26] 213-status of Andrew_Brown_200408.zip:
[11:58:27] 213 End of Status
[11:58:27] SIZE Andrew_Brown_200408.zip
[11:58:27] 550 Andrew_Brown_200408.zip: not a plain file.
[11:58:27] File exist check failed. File not found or permission denied.
[11:58:27] PASV
[11:58:28] 227 Entering Passive Mode (210,15,237,176,167,81)
[11:58:28] Opening data connection to 210.15.237.176 Port: 42833
[11:58:28] STOR Andrew_Brown_200408.zip
[11:58:28] 553 Andrew_Brown_200408.zip: Permission denied.
[11:58:28] 0 bytes transferred. (0 bytes/s) (15 ms)


cheers for your help

#4 mb

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Posted 20 April 2008 - 11:16 AM

You have no permissions to upload:
[11:57:56] 553 Andrew_Brown_200408.zip: Permission denied.

Contact your web hosting provider.

#5 andybrown13

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Posted 20 April 2008 - 11:42 AM

Sorry to bother you again. Do you mean that I should contact the host of where I am attempting to upload the file to?

Thanks for your help

#6 mb

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Posted 20 April 2008 - 12:01 PM

Yep.

#7 andybrown13

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Posted 20 April 2008 - 12:05 PM

Ok, thanks a lot for your help, much appreciated




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