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SmartFTP not shutting Down properly


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#1 ASUService

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Posted 07 April 2008 - 08:35 PM

Hi Folks,
On 03-25-2008 I installed version 3 and have been having memory issues ever since. Yesterday I discovered that the software isn't shutting down properly.

It was pure chance that I was looking in the Task Manager trying to figure out the out of memory errors and I saw SmartFTP was still listed in the "Processes" tab even though it had been shutdown quite some time back. Ending Task took care of the memory problems. I have tested this item several times and it happens every time I run SmartFTP

I have XP with all current SP's and updates.

Edited by ASUService, 07 April 2008 - 08:35 PM.


#2 mb

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Posted 07 April 2008 - 10:54 PM

Hello ..

It's a known problem and we are working on it. Windows XP and Windows 2000 are affected only.

Regards,
Mat

#3 mb

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Posted 08 April 2008 - 12:28 PM

Hello ..

Please try it again with the latest version:
http://www.smartftp....get/SFTPMSI.exe

Regards,
Mat

#4 ASUService

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Posted 08 April 2008 - 03:47 PM

Hello ..

Please try it again with the latest version:
http://www.smartftp....get/SFTPMSI.exe

Regards,
Mat


Thanks Mat ... sorry if I missed a post about it being a known problem. I did look! :-)

Just downloaded and will install then try it for a couple days and let you know how it goes.

Have a great day!