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Folder View - Not able to display


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#1 dfimble

dfimble
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Posted 28 March 2008 - 12:14 PM

My problem is that I have "FTP'd" to a site and I am only able to see what used to be on the right hand side of the screen. I am able to select: "View->Panes->Preview" and it shows or hides the preview pane. When I do the same for "Folder View" or "Log" nothing happens.

This problem started when I got an error message about being out of memory. I shut down the app, started it, and the panes were gone. I rebooted and launched SmartFTP and still cannot show the panes.

Thanks,
David




+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 2 (Build 2600)

CPU Speed : 3192 MHz
Total Memory : 2047 MB
Free Memory : 2047 MB

+- SmartFTP ---------------------------
Version : 3.0.1011.16
Time Stamp : 2008-03-28 05:32:31
Platform : x86
Licensed
Days in use : 350

+- Application DLL --------------------
sfFTPLib.dll : 1.5.12.35
sfFavorites.dll : 1.0.7.16
sfFavoritesShellExtension.dll : 1.0.1.9
sfTransferQueue.dll : 1.0.4.16
sfFTPShellExtension.dll : 1.0.2.16

+- Language ---------------------------
SmartFTP.exe : 3.0.1011.16

+- Internet Explorer ------------------
Version : 6.0.2900.2180

+- Winsock ----------------------------
Winsock : 2.2

#2 mb

mb

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Posted 28 March 2008 - 12:17 PM

We are not sure why you are seeing this problem.

Try to delete the following registry key:
HKEY_CURRENT_USER\Software\SmartFTP

Regards,
Mat

#3 dfimble

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Posted 29 March 2008 - 12:18 AM

Thank you very much for the suggestion. It worked!!!!

Thanks again,
David