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SmartFTP Crash after every one file transfer but not always


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#1 hoaxer

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Posted 03 December 2007 - 05:32 PM

Since a a month or two, using different builds and also important, since installing a D-Link bluetooth stick (model DBT-122) SmartFTP always crashes after I transfer a file (download or upload). The reason is (I think) the My Bluetooth Locations folder in My Computer. Is there a solution or has someone similar problems?

Currently I use build 2.5.1008.11

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 2 (Build 2600)

CPU Speed : 2666 MHz
Total Memory : 2047 MB
Free Memory : 1128 MB

+- SmartFTP ---------------------------
Version : 2.5.1008.11
Time Stamp : 2007-11-14 23:44:45
Platform : x86

+- Application DLL --------------------
sfFTPLib.dll : 1.5.11.9
sfFavorites.dll : 1.0.4.11
SmartHook.dll : 1.0.2.2

+- Language ---------------------------
SmartFTP.exe : 2.5.1008.11

+- Internet Explorer ------------------
Version : 7.0.5730.11

+- Winsock ----------------------------
Winsock : 2.2


Edited by hoaxer, 03 December 2007 - 05:33 PM.


#2 mb

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Posted 03 December 2007 - 07:12 PM

Please install the newest version from
http://www.smartftp....get/SFTPMSI.exe

Regards,
SmartFTP

#3 hoaxer

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Posted 04 December 2007 - 07:37 AM

Please install the newest version from
<a href="http://www.smartftp.com/get/SFTPMSI.exe" target="_blank">http://www.smartftp.com/get/SFTPMSI.exe</a>

Regards,
SmartFTP


Now it crash before I transfer a file ...

szAppName : SmartFTP.exe szAppVer : 2.5.1008.20 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000


update

after removing the Client 2.0 folder in the registry, remove the SmartFTP folder in %appdata% and removing the following register keys (my bluetooth locations) the problem seems to be solved

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{6af09ec9-b429-11d4-a1fb-0090960218cb}]
@="Mijn Bluetooth-locaties"
"InfoTip"="Mijn Bluetooth-locaties"

[HKEY_CLASSES_ROOT\CLSID\{6af09ec9-b429-11d4-a1fb-0090960218cb}\DefaultIcon]
@="C:\\WINDOWS\\system32\\btneighborhood.dll,1"

[HKEY_CLASSES_ROOT\CLSID\{6af09ec9-b429-11d4-a1fb-0090960218cb}\InprocServer32]
@="C:\\WINDOWS\\system32\\btneighborhood.dll"
"ThreadingModel"="Apartment"

[HKEY_CLASSES_ROOT\CLSID\{6af09ec9-b429-11d4-a1fb-0090960218cb}\Shell]

[HKEY_CLASSES_ROOT\CLSID\{6af09ec9-b429-11d4-a1fb-0090960218cb}\Shell\Een Bluetooth-apparaat toevoegen]

[HKEY_CLASSES_ROOT\CLSID\{6af09ec9-b429-11d4-a1fb-0090960218cb}\Shell\Een Bluetooth-apparaat toevoegen\Command]
@="rundll32.exe C:\\WINDOWS\\system32\\BtWizard.dll,ShowWizard"

[HKEY_CLASSES_ROOT\CLSID\{6af09ec9-b429-11d4-a1fb-0090960218cb}\ShellFolder]
"Attributes"=hex:00,00,00,a0

[HKEY_CLASSES_ROOT\CLSID\{6af09ec9-b429-11d4-a1fb-0090960218cb}\TypeLib]
@="{6af09eca-b429-11d4-a1fb-0090960218cb}"

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6af09ec9-b429-11d4-a1fb-0090960218cb}]
@="Mijn Bluetooth-locaties"
"InfoTip"="Mijn Bluetooth-locaties"

Edited by hoaxer, 04 December 2007 - 08:22 AM.


#4 hoaxer

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Posted 04 December 2007 - 10:31 AM

After running SmartFTP an hour without crash, it crashes again the moment I download a ZIP file to my desktop ;)

#5 mb

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Posted 04 December 2007 - 07:10 PM

Please provide step by step instructions on how to reproduce it.
A crash dump will also help:
http://www.smartftp....orts-f2594.html

Regards,
SmartFTP

#6 hoaxer

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Posted 06 December 2007 - 09:48 AM

That doesn't work ...

When I ty to do

Before running SmartFTP execute the following command at the command line prompt:
cscript "%ProgramFiles%\Debugging Tools for Windows\adplus.vbs" -crash -FullOnFirst -pn SmartFTP.exe -o C:\Dump


I got a popup with

Command line arguments used were:
-crash -FullOnFirst -pn SmartFTP.exe -o C:\Dump
Script engine Version: 5.6.8820
WARNING! An '_NT_SYMBOL_PATH' environment variable is not set, as a result ADPlus will be forced to use 'export' symbols (if present) to resolve function names in the stack trace information for each thread listed in the log file for the processes being debugged. To resolve this warning, please copy the appropriate symbols to a directory on the server and then create an environment variable with a name of '_NT_SYMBOL_PATH' and a value containing the path to the proper symbols (i.e. c:\winnt\symbols) before running ADPlus in quick or crash modes again. NOTE: After creating the '_NT_SYMBOL_PATH' system environment variable you will need to close the current command shell and open a new one before running ADPlus again.
Selected debugger: cdb.exe
Output Directory: C:\Dump\Crash_Mode__Date_12-06-2007__Time_10-42-2626


and when SmartFTP crash there a no dmp files ...

Fixed You have to to do cscript ... after running SmartFTP ;)

But I have a log file now ... (not a .dmp file, but .log)

http://www.hoaxer.be..._10-54-0000.zip

Edited by hoaxer, 06 December 2007 - 10:00 AM.