Jump to content


Photo

VC++ Runtime Library error stops SmartFTP


This topic has been archived. This means that you cannot reply to this topic.
3 replies to this topic

#1 LinMoXi

LinMoXi
  • Members
  • 1 posts

Posted 02 July 2007 - 07:46 PM

I ran into two stop errors today with 2.5.1006.6, and also had the same errors several times with 2.5.1006.5.

[img]http://http://chesshelp.info/SmartFTP/070702%20VC%20Runtime%20Library%20error.jpg[/img]
[img]http://chesshelp.info/SmartFTP/070702%20stop%20error.jpg[/img]
[img]http://chesshelp.info/SmartFTP/070702%20About%20=%20System%20Info.jpg[/img]

+- Winsock ----------------------------
Winsock : 2.2

Your earliest resolution will be mostly appreciated! ~~Yours, admiring user

#2 mb

mb

    Developer

  • Administrators
  • 11528 posts

Posted 02 July 2007 - 08:01 PM

Hello ..

Clost SmartFTP then

Rename the follow registry key:
HKEY_CURRENT_USER\Software\SmartFTP\Client 2.0 to "Client 2.0 Backup"

If this should fix the problem we would appreciate if you can export the registry key and send the .reg file to us for inspection. There is no privacy information in the registry.

Regards,
-Mat
SmartFTP

#3 mb

mb

    Developer

  • Administrators
  • 11528 posts

Posted 02 July 2007 - 08:04 PM

Please send us all the .mdmp files that have been created if you can still find them in the C:\Temp\WER* directories.

Regards,
-Mat

#4 young proj

young proj
  • Members
  • 2 posts

Posted 17 October 2007 - 05:01 PM

Hello ..

Clost SmartFTP then

Rename the follow registry key:
HKEY_CURRENT_USER\Software\SmartFTP\Client 2.0 to "Client 2.0 Backup"

If this should fix the problem we would appreciate if you can export the registry key and send the .reg file to us for inspection. There is no privacy information in the registry.

Regards,
-Mat
SmartFTP


I have windows vista and I got the same error. microsoft Visual C++ Runtime Error
Runtime Error! Program: C:\Program Files\SmartFTP\SmartFTP.exe
It says this app. has requested the runtime to terminat it in an unusual way.

O and I read ur post but I don't know how to get to the registration key all I know how to do is right click on the apllication and I didn't see the registration key there so could u please explain.