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sfFTPLib is not licensed.


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#1 mouli

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Posted 29 August 2006 - 10:55 PM

Hi
This is driving me nuts.
I'm registered but keep getting [09:50:42] sfFTPLib is not licensed. when I try to login.
I've contacted support and I get the stock answer of "download the latest version" This I do and it works for a few days then I get the error again claiming I'm not registered. It beginning to hurt :unsure:
Now I have an urgent job to do and this morning smartFTP is not playing the game again...
I'm running Version 2.0.997 on windows 98 SE
I love the software, its just this register issue that bugging me. Any help much appreciated.

mouli

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User: mouli greenlaw
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#2 mb

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Posted 29 August 2006 - 11:58 PM

Hello ..

The reason you get the "sfFTPLib is not licensed" error message is that your operating system (Windows 98 SE) cannot verify the integrity of the sfFTPLib.dll. We don't know of the exact reason why some versions of Windows 98 are not able to verify the file while most others can. As Microsoft dropped support for Windows 98 you cannot expect a bug fix for this problem from Microsoft.
The only work around is to install the newest version of SmartFTP from http://www.smartftp....et/SFTPPNSI.exe as soon as this problems occurs.
Regards,
-Mat
SmartFTP

#3 mouli

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Posted 30 August 2006 - 12:24 AM

Hello ..

The reason you get the "sfFTPLib is not licensed" error message is that your operating system (Windows 98 SE) cannot verify the integrity of the sfFTPLib.dll. We don't know of the exact reason why some versions of Windows 98 are not able to verify the file while most others can. As Microsoft dropped support for Windows 98 you cannot expect a bug fix for this problem from Microsoft.
The only work around is to install the newest version of SmartFTP from http://www.smartftp....et/SFTPPNSI.exe as soon as this problems occurs.
Regards,
-Mat
SmartFTP


Many thanks. Is it possible to run an older version of smart ftp?. I never used to have this problem.

Failing that I might have to run it on a win2000 machine then.

Lastly the link you posted to the download gives me a file not found error....??

Thanks for the advice, at last I have an explanation.

mouli

#4 mb

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Posted 30 August 2006 - 12:36 AM

I apologize for the incorrect link. The correct one is:
http://www.smartftp....get/SFTPNSI.exe

You shouldn't have the problem with versions released before April 2006.

BTW: I would recommend you to update your operating system because it's not longer considered safe to be connected to the Internet with Windows 98 SE.

Regards,
-Mat
SmartFTP

#5 mouli

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Posted 30 August 2006 - 12:55 AM

I apologize for the incorrect link. The correct one is:
http://www.smartftp....get/SFTPNSI.exe

You shouldn't have the problem with versions released before April 2006.

BTW: I would recommend you to update your operating system because it's not longer considered safe to be connected to the Internet with Windows 98 SE.

Regards,
-Mat
SmartFTP


I use 98 on an old clunky laptop to test websites etc but you are right I should move smartftp to another machine.
Can I download legacy versions so I can run it on 98 with no problem??? If so which version should I use??

Many thanks

mouli

#6 mb

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Posted 30 August 2006 - 01:26 AM

We do no longer provide old versions. But everything before version 2.0.996 should work.

Regards,
-Mat

#7 ggordon

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Posted 25 October 2006 - 04:54 PM

I just began getting the "sfFTPLib is not licensed" error but am using Windows XP, not 98. I just purchased v2.0.996 on 9/7/06 and have had no problems until now.

Any suggestions?

Glenn Gordon

#8 mb

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Posted 25 October 2006 - 10:02 PM

Hello ..

Please install the latest version from:
http://www.smartftp....get/SFTPNSI.exe

You only get this error if either the SmartFTP.exe or the sfFTPLib.dll is corrupted.

Regards,
-Mat

#9 Poulain

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Posted 06 January 2007 - 11:21 PM

Morming SmartTeam,

sfFTPLib is not licensed : It's the message i have since today ! Never before.
I'd changed nothing in my PC configuration.

I tryed all methods you send to us here.

Use "SmartFTP Client License Key.txt", and "SFTPNSI.exe", or a new fresh install, nothing work, sfFTPLib.dll is never licenced <_<
What can i do ? Buy SmartFTP again ? :angry:
Thanx by advance.

I'm on XP pack2

Poulain (from FRANCE)

my SYS INFOS:
+- System -----------------------------
Microsoft Windows XP Professional 
Service Pack 2 (Build 2600)

CPU Speed		 : 3150 MHz
Total Memory	  : 2096364 KB
Free Memory	   : 1436140 KB

+- SmartFTP ---------------------------
Version		   : 2.0.1000.3
Time Stamp		: 2006-12-06 00:32:49
Platform		  : x86

+- Application DLL --------------------
sfFTPLib.dll	  : 1.5.9.0
SmartHook.dll	 : 1.0.2.1

+- Language ---------------------------
SMARTFTP.EXE	  : 2.0.1000.3

+- System DLL -------------------------
shell32.dll	   : 6.00.2900.2951 (xpsp_sp2_gdr.060713-0009)
shlwapi.dll	   : 6.00.2900.2995 (xpsp_sp2_gdr.060913-0010)
comctl32.dll	  : 6.0 (xpsp.060825-0040)
riched20.dll	  : 5.30.23.1221
schannel.dll	  : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

+- Internet Explorer ------------------
Version		   : 6.0.2900.2180

+- Winsock ----------------------------
Winsock		   : 2.2


#10 mb

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Posted 07 January 2007 - 05:38 AM

Hello ..

The error only shows up if the sfFTPLib.dll can not be verified. To verify the file manually, right click on it in Windows Explorer, then click on the "Properties" dialog. Then go to "Digital Signatures" and click on the "Details..." button. If the new dialog says that the certificate is validated you shouldn't see the the "sfFTPLIb is not licensed error". If you see an error, either the sfFTPLib.dll is corrupted or there is a problem with your system/configuration.

Try to install the latest version from
http://www.smartftp....get/SFTPNSI.exe

Regards,
SmartFTP

#11 Poulain

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Posted 07 January 2007 - 12:46 PM

All rights All rights All rights :angry:

I had an old SFTPNSI.exe (last 2 or 3 week) and i had no success with this old one.
But, yeah, this new one work fine !

Many Thanx Smart God <_<

Poulain

#12 DanW

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Posted 22 February 2007 - 03:03 PM

I'm also having this problem. Downloading and reinstalling is NOT my preferred method every few days as I lose all my connection information.

In my opinion, this is a SERIOUS flaw in the software and needs URGENT rectification.

As for re-installing, this has worked in the past, but now, no matter how many times I reinstall or restart or try to re-licence, SmartFTP still errors with not valid licence'.

Never had this problem before V2, and am now looking at other FTP clients.

#13 Poulain

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Posted 22 February 2007 - 05:38 PM

As for re-installing, this has worked in the past, but now, no matter how many times I reinstall or restart or try to re-licence, SmartFTP still errors with not valid licence'.
Never had this problem before V2, and am now looking at other FTP clients.


Me too !

I had post this issue in BUG Board :

http://www.smartftp....IN--t12553.html

I hope, there's a solution, because i'm unhappy today <_<

Poulain

#14 mb

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Posted 22 February 2007 - 05:51 PM

Hello ...

1. This error is shown if your operating system is not able to verify the digital signature of the sfFTPLib.dll. As the file (sfFTPLib.dll) is correctly signed with a valid certificate the problem is not with our software. Therefore all we can do is offering you a workaround:
- Download http://www.smartftp....ib/sfFTPLib.zip
- Extract the sfFTPLib.dll inside the archive to the SmartFTP program files folder (e.g. C:\Program Files\SmartFTP Client 2.0).

2. When updating SmartFTP no favorites or settings will be lost.

Regards,
SmartFTP

#15 mb

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Posted 23 February 2007 - 08:44 AM

Possible fixes:
1. Download and then install this certificate:
http://www.instantss..._signing_ca.crt
Double click the file and click on the "Install" button in the dialog.

2. Go to Windows Update and install ALL updates including the latest "Root Update"
http://windowsupdate.microsoft.com

Regards,
SmartFTP

#16 Poulain

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Posted 23 February 2007 - 10:14 PM

Hello nice mb,

Your solution with a fresh sfFTPLib (here : http://www.smartftp....ib/sfFTPLib.zip ) is the solution for this moment <_<

Is my "registered SmartFTP" will be register definitively ? i wish....

Many Thanx

Poulain

#17 Poulain

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Posted 05 March 2007 - 10:26 AM

Morning today,

Again and again the same issue <_< .
10 days after your previous successfull help, my SmartFTP is unregistred for the 40th time !

And again i try to execute, install, reinstall, update sfFTPlib.dll.... etc. and my SmartFTP is unresgistred !
I can not login in all my FTP host....

2 hours lost today...

Poulain

#18 Poulain

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Posted 05 March 2007 - 11:06 AM

I reply to myself and all,

I Turn around this issue like that :

1. I Open regedt32.exe and i browse to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\TrustedPublisher
2. Under TrustedPublisher look for Safer key and delete it.

It's OK for me now, SmartFTP is registred :angry:
But maybe, i will come here again in 10 days <_<

Poulain

#19 mb

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Posted 05 March 2007 - 11:10 AM

Hello ...

Get the new sfFTPLib.dll from here:
http://www.smartftp....ib/sfFTPLib.zip

This is as previously mentioned only a temporary workaround. I would recommend you to reinstall your operating system to fix the problem.

Regards,
SmartFTP

#20 mb

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Posted 05 March 2007 - 11:20 AM

Interesting.
The information is from the MS KB:
http://support.microsoft.com/kb/555374

And the following article explains the Safer option:
http://www.microsoft...rt/tshtcrl.mspx

Regards,
-Mat