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Slow Down and Stop


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#1 PeterHS

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Posted 07 December 2007 - 05:49 PM

I am using SmartFTP to transfer a large number of files between two servers. (Both Windows Server 2003 - FTP Serve ris U-Serv). Over time SmartFTP slows down and then gets slower and slower and slower. Eventually it stops completely with an error message "Out of Memory". Nothing else is running on the server. First sign of a problem is that the live log stops showing color coded messages and they are all black text in bold - no color at all. The log is positioned about half way through and it is impossible to scroll the log to the latest entry in order that you can see what is going on. The scroll bars simply do not work and the log cannot be positioned to its last entry.

Smacks of a memory leak.

Exiting and restarting SmartFTP fixes the problem until it starts all over again! So cannot leave SmartFTP overnight to transfer files as it does not!

Anyone else got this issue?

#2 mb

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Posted 07 December 2007 - 08:34 PM

What version of SmartFTP are you using?
Menu: Help->About "System Information"

Are the completed items automatically removed from the Transfer Queue?

Regards,
Mat

#3 PeterHS

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Posted 11 December 2007 - 03:51 PM

What version of SmartFTP are you using?
Menu: Help->About "System Information"

Are the completed items automatically removed from the Transfer Queue?

Regards,
Mat



It is:

Version : 2.5.1006.38
Time Stamp : 2007-09-04 20:44:57
Platform : x86

Completed items are removed from the queue.

Peter

#4 mb

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Posted 11 December 2007 - 06:56 PM

Please update to the latest version and try again:
http://www.smartftp....get/SFTPNSI.exe

Regards,
SmartFTP