Knowledge Base

Article 2575

Website does not update

Problem
After a successful transfer, the uploaded files are yet not updated on the website

Solution

• Make sure you are uploading into the correct folder/directory on the FTP server. The correct folder/directory depends on how the FTP server is set up. You may want to consult your web hosting provider for clarification.
  Common FTP root locations are /htdocs, /www, /wwwroot or /http
• Refresh the web page you are looking at in your web browser (e.g. Internet Explorer). The page will refresh from your local cache.
• Hold the Ctrl key while you click on the Refresh button (Ctrl + F5 works as well). By using the Ctrl + Refresh or Ctrl + F5 command, you are forcing the page to refresh from the server bypassing the local cache
• At last contact your web hosting provider for further assistance

Keywords
page, site, update

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