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Created 04 Jan 2008
Modified 12 Apr 2012

Article 2596

Program won't start

Problem

SmartFTP will not start or crashes immediately on start.

Solution

After each step, try to start SmartFTP:

  1. Install the latest version of SmartFTP
    Download
  2. If you have an old language addon installed:
    Uninstall SmartFTP (and reboot if you are prompted to do so)
    Manually delete the %ProgramFiles%\SmartFTP Client\ folder.
    Install SmartFTP 
  3. Delete the registry settings KB: How to delete the registry settings
  4. Rename the application data folder:
    Rename "%appdata%\SmartFTP\Client 2.0" to "%appdata%\SmartFTP\Client 2.0 Backup"

Keywords
start