Knowledge Base

Home > Problems > Website does not update

Created 16 Mar 2007
Modified 19 Jun 2011

Article 2575

Website does not update

Problem

After a successful transfer, the uploaded files are yet not updated on the website

Solution

Test

If you are not sure if you are replacing the correct file on the server you can do this simple test:

  1. Delete the file you want to replace on the server using the Remote Browser
  2. Refresh the page in your Web Browser
  3. If the page still appears hold the Shift key while you click on the Refresh button in your Web Browser
  4. If the page still appears, go back to 1 and delete another file (maybe in a different folder)
  5. Upload the new file to the server using the Remote Browser in SmartFTP
  6. Ensure that the file has been uploaded to the server. Refresh the folder in SmartFTP. Check the file size.
  7. Reload the page in your web browser

Keywords
page, site, update