Knowledge Base

Home > FTP Server Errors > 500 FEAT not understood

Created 08 Apr 2002
Modified 12 Apr 2007

Article 19

500 FEAT not understood

Problem

500 FEAT not understood

Cause

The error is displayed as a reply from the server during login because the server did not understand the command just sent. This is because the server does not support the "FEAT" command. The majority of the time this error can be ignored as it is not a critical error and should not interfere with your transfers. The "FEAT" reply varies from server to server since it displays the current features that the server supports.

Solution

If you are experiencing problems with the "FEAT" command being sent to the server during the login process, you can disable the "FEAT" command:

  1. Select Favorites > Edit Favorites from the SmartFTP menu. The Favorites window appears.
  2. From the Favorites window select the Favorite of interest. Right click on the Favorite and select Properties. The Properties dialog appears.
  3. Under the FTP option select Connection. From the Connection tab under Control Connection disable the " Send FEAT " option.

Keywords
FEAT, server, support