Knowledge Base

Article 2593

Installed product does not match

Problem
The following error is displayed when starting SmartFTP:
The installed product does not match the installed source.

Solution I
1. Install the latest version from http://www.smartftp.com/get/SFTPMSI.exe

Solution II
1. Uninstall SmartFTP (Start -> Control Panel -> Add/Remove Programs)
2. Install the latest version from http://www.smartftp.com/download

Keywords
msi, setup, installed, error

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