Knowledge Base

Article 0080

Error: 550 index.htm: Cannot create file

When trying to upload a web page the following error is encountered:

550 index.htm: Cannot create file

The name of the uploading file is "index.htm".

This usually means one of two things:

• The file already exists and is in use so you cannot overwrite the file.
• You do not have permission to create the file in the directory where you are currently located. A file upload is being attempted but the remote server has denied the needed permission.  The 550 error code is a result of insufficient account privileges on the remote FTP server.  The error is not caused by SmartFTP. If you believe that your FTP account privileges or permissions are configured incorrectly, contact your Web hosting company for help.

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Keywords
permission denied

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